Aria, the platform guide

Every question about the platform. Answered in seconds.

Aria knows how LevelUpGrowth works: what each feature does, where it lives in the app, what your plan includes and what every action costs in credits. She answers from the platform's own documentation, tells you where the answer came from, and when you want something done, hands it to Sarah or Arthur in one tap.

Sourcedevery answer names its page
Read-onlyshe explains, never acts
Every planin Basic and Advanced

In the sidebar on every plan. Conversation is metered like every chat on the platform: one credit for every five messages.

AriaKnows the platform
Sidebar
How much does a blog article cost?
Two credits, and the featured image is included. Publishing it to your website costs nothing, and Sarah tells you the cost before she starts.
From: Credits and what each action costs
How long are the articles?Can I edit before it publishes?
Great, write one about our spring menu.
That is work for Sarah, so I can't start it myself. She'll plan it, show you the cost and write it for your approval.
Ask Sarah to do this
Answers from the platform documentation1 credit per 5 messages
Ask anything about the platform

The questions owners ask in their first week, and every week after.

No ticket, no waiting for a reply, no searching a help centre. Ask in your own words, in the middle of whatever you are doing.

"What does my plan include?" "How do credits work, and what does each action cost?" "How do I edit my website myself?" "What can Arthur add to my site?" "Who are the specialists Sarah manages?" "What is the difference between Basic and Advanced?" "How do I change or cancel my plan?"
Answers you can rely on

Built to be right, or to say she does not know.

  • From the documentation

    Aria answers from the platform documentation and the plans table the platform enforces, so a price or an allowance is the one your account really runs on. Each answer names its source.

  • Reads almost nothing

    Your plan name, your available credits and whether you are on a trial, so "what does my plan include" gets a real answer. Never your clients, your content or your messages.

  • Honest about gaps

    When the documentation does not cover a question, she says so and points you to Sarah or to [email protected], instead of inventing an answer.

Who does what

Aria explains. Sarah and Arthur do the work.

When a question turns into a request, Aria offers one tap to send it to the right place, with your words attached.

Aria

Answers how the platform works, what your plan includes and what things cost. Read-only: she never spends credits on tasks or changes a setting.

Sarah

Your marketing manager. Plans the work, briefs the specialists, shows you the cost and brings finished work back for your approval.

Arthur

Your website builder. Requests about pages, sections, colours, images and buttons go to him.

Automation and approval

What Aria does on her own, and what she never does.

Does on her own

  • Finds the right part of the documentation for your question.
  • Tailors the answer to your plan and your credit balance.
  • Suggests the next questions worth asking.
  • Still answers from the documentation when a workspace has no credits, free of charge.

Never does

  • Starts work, publishes or sends anything.
  • Spends credits on tasks or changes a setting.
  • Reads your clients, content or conversations.
  • Guesses when the documentation has no answer.
Plans

Included in

Aria is in the sidebar on every plan. Conversation is one credit for every five messages, from your plan's monthly credits.

Questions

What owners ask about Aria.

Is Aria the same as Sarah?

No. Sarah runs your workforce and does the work. Aria answers questions about the platform, and when you ask for something to be done, she hands the request to Sarah, or to Arthur for your website.

What can Aria answer?

How LevelUpGrowth works: what a feature does, where it is in Basic or Advanced, what your plan includes, what each action costs in credits, how Sarah, the specialists and Arthur work, and how to change or cancel your plan.

Where do her answers come from?

From the platform documentation and the plans table the platform itself enforces. Each answer names the page of the documentation it came from, and when the documentation does not cover a question she says so instead of guessing.

Can Aria change my settings or start work?

No. Aria has no way to act on your account. She explains, and gives you one tap to send a request to Sarah or Arthur.

Can Aria see my customers' data?

No. She reads only your plan name, your available credits and whether you are on a trial. Everything else comes from the documentation.

Does Aria cost credits?

Conversation is metered like every chat on the platform: one credit for every five messages. When a workspace has no credits, Aria still answers from the documentation, and nothing is charged.

Does she remember our conversation?

For the session, in your browser, so a follow-up question makes sense. It is not stored on our servers.

Where do I find her?

In the sidebar, in both Basic and Advanced, on every plan.

Never stuck in the app

Ask Aria how. Ask Sarah to do it.

Start free. Aria is in the sidebar from your first login.